Service
A great product is nothing without great service behind it, and Tilton prides itself in providing excellent customer service. Experienced Tilton employees, most of whom have worked at Tilton for many years, are available to assist customers in selecting the most appropriate products and providing technical support.
Tilton is supported by a worldwide network of dealers, who are the very best in the industry. These dealers know their customers’ needs and make significant investments in inventory to serve them quickly. They, along with Tilton’s employees, are there to provide the customer with top-level service and the best purchase experience possible.
Authorized Tilton Super Starter Rebuild Centers
West Coast
DC Energy
Tel: 530-903-0429
East Coast
Phil’s Starter & Alternator (NC)
Tel: 704-435-2934
Authorized Tilton Metallic Clutch Service Centers
California
AASCO Motorsports
www.aascomotorsports.com
Tel: (714) 758-8500
Illinois
Hoerr Racing Products
www.hrpworld.com
Tel: (866) 851-7223
Texas
Scott Young Enterprises
www.sy-gearboxes.com
Tel: (972) 737-8047
Wisconsin
Elite Engines
www.eliteengines.com
Tel: (262) 306-1977
Germany
RTRAC GmbH
www.rtrac.de
Tel: +49 (0) 9725 5075
United Kingdom
Competition Supplies
www.competitionsupplies.com
Tel: +44 (0) 1327 857991
Tilton Engineering also offers rebuild services for clutches, hydraulic release bearings and 77-Series master cylinders at our headquarters in Buellton, CA. All carbon clutches must be returned to Tilton headquarters for rebuild due to their specialized nature. Tilton does not offer rebuild service on Super Starters.
Rebuild costs will vary depending on the components that need to be replaced. You will receive a full evaluation, including costs, from Tilton prior to any work being done.
Please note that typical turnaround for rebuilds is 2-3 weeks from the date that the product is received at Tilton.
To send your product in for service, you must have a Return Merchandise Authorization (RMA) number. Please contact us via email (or phone) to obtain a number. The RMA number is used to track your clutch rebuild within Tilton. Once we receive your RMA request, we will respond with the RMA number and instructions for sending your clutch to Tilton.
Mailing address (Please clearly label your package with the RMA number on the outside):
Tilton Engineering
Service & Repairs
25 Easy Street
Buellton, CA 93427
Email: [email protected]
Telephone: 805-688-2353
Fax: 805-688-2745